Terms of Service

EFFECTIVE: JANUARY 1, 2025

1. Acceptance of These Terms

By creating a VimaPay account or using any VimaPay product, you agree to these Terms of Service.
If you do not agree, you may not use VimaPay. We may update these terms from time to time;
continued use after an update constitutes acceptance of the revised terms.

2. Eligibility

You must be at least 18 years old and a legal resident of Nigeria (or a country we explicitly support) to use VimaPay. By registering, you represent that the information you provide is accurate and that
you are legally permitted to use our services.

3. Account Registration

To use VimaPay you must create an account using your phone number, full legal name, and a valid
Bank Verification Number (BVN). You are responsible for keeping your login credentials, transaction
PIN, and one-time passwords confidential.

You agree to notify us immediately of any unauthorised access to your account.

4. Services Offered

VimaPay provides a digital wallet, peer-to-peer transfers, bill payments, gift card purchases,
virtual cards, and currency exchange services. Available features depend on your KYC tier and
may change as we update the product.

5. User Obligations

You agree to use VimaPay only for lawful purposes. You will not impersonate another person,
provide false information, or use the service to launder money, finance terrorism, or evade
tax obligations. You will respond promptly to KYC and transaction-monitoring requests.

6. Prohibited Activities

The following are strictly prohibited on VimaPay:

  • Fraud, phishing, or any deceptive practice
  • Funding gambling on unlicensed platforms
  • Purchase or sale of illegal goods or services
  • Reverse engineering the VimaPay app or APIs
  • Using VimaPay for commercial-scale unauthorised resale of digital goods

7. Fees & Charges

VimaPay discloses all applicable fees before you confirm any transaction. Fees may include
transfer fees, FX margins, card-funding charges, and third-party biller fees. We reserve the
right to update our fee schedule with at least 14 days’ notice via in-app notification or email.

8. Intellectual Property

The VimaPay name, logo, app, website, and all related designs and content are the property of
VimaPay Limited. You may not copy, modify, distribute, or create derivative works without our
prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, VimaPay is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or goodwill. Our total liability for any claim related to your use of VimaPay will not exceed the total fees you paid us in the three months preceding the event giving rise to the claim.

10. Termination

You may close your VimaPay account at any time from within the app. We may suspend or terminate
your account if we suspect fraudulent activity, violation of these terms, or if required by law
or regulators. On termination, we will return any remaining wallet balance via your verified
bank account, subject to applicable holds.

11. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any dispute will be
resolved by the courts of Lagos State, except where consumer-protection laws grant you the
right to bring action in your local jurisdiction.

12. Changes to Terms

We may revise these terms at any time. Material changes will be notified at least 14 days in
advance via the app and email. Continued use of VimaPay after the effective date of any change constitutes acceptance.

13. Contact Us

Questions about these terms? Email: legal@vimapay.com

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